cdc-info is experiencing a very high number of calls and emails related to coronavirus disease 2019 (covid-19; formerly named 2019 novel coronavirus or 2019-ncov). wait times for inquiries on all topics are longer than usual.
NOTE: if you submitted an inquiry between the dates of January 26 and February 6, 2020:
Due to extremely high webform inquiry volume, many inquiries submitted via the webform between January 26 and February 6, 2020, will not receive a reply from CDC-INFO. If you submitted an inquiry within this time period and you still need a response, please resubmit your inquiry through the webform or call CDC-INFO.英超直播吧 We apologize for the delay and appreciate your patience as we work to respond to incoming inquiries as quickly as possible.
If you are a healthcare provider and your inquiry is urgent, please call英超直播吧 instead of sending through the form.
If your inquiry is about COVID-19 and upcoming travel, please call instead of sending through the form.
If you have general questions about COVID-19, please consider visiting CDC’s Coronavirus Disease 2019 page instead. On our website, you can find the most up-to-date information on the outbreak and get the latest answers to frequently asked questions. You can also visit the CDC website英超直播吧 for answers to questions on other health topics.
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英超直播吧send us your questions 24/7 using our .
i have symptoms and want to know if i have a disease. what do my symptoms mean?
2020 Holiday Closures
- New Year’s Day
- Martin Luther King Jr. Day
- Washington’s Birthday
(open for novel coronavirus questions only 9:00 a.m. – 5:00 p.m. ET)
- Memorial Day
- Independence Day
- Labor Day
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- Thanksgiving Day
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CDC-INFO is CDC’s national contact center and publication fulfillment system.英超直播吧 CDC-INFO offers live agents by phone and email to help you find the latest, reliable, and science-based health information on more than 750 health topics. CDC-INFO is here for you in emergencies, using additional agents and extended hours as needed to support CDC’s response.
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The contact center answers about 380,000 inquiries a year, on more than 750 health and safety topics英超直播吧, including:
- Seasonal flu,
- STDs, and
Since receiving the first inquiries in 2005, CDC-INFO has responded to more than:
- 3,942,585 telephone inquiries and
- 732,258 pieces of correspondence.
cdc-info also receives hundreds of inquiries on various health promotion topics such as:
- Tobacco use, and
- Breast cancer screenings.
CDC’s national publication fulfillment system
- Distributes more than 11,000 units per day and
- Captures 3,000 document downloads per month from the website.
All publications on are available to the public free of charge, and many are available for immediate download.